Payment Policy

Welcome to Altex Mobile! We strive to provide a smooth and secure shopping experience for our customers. Please review our payment policy below.

Accepted Payment Methods

At Altex Mobile, we currently accept the following payment methods:

  • Credit/Debit Cards: We accept Visa, MasterCard, American Express, and Discover.
  • PayPal: PayPal allows you to pay using a credit card, bank account, PayPal balance, or PayPal Credit. You do not need a PayPal account to make a payment using your credit or debit card through PayPal.
  • Apple Pay: For a seamless and secure checkout experience, we also accept Apple Pay.

Payment Process

Selecting Payment Method: During the checkout process, you will be prompted to select your payment method. If you choose PayPal, you will be redirected to the PayPal website to complete your payment.

Order Confirmation: Once your payment is successfully processed, you will receive an order confirmation email from Altex Mobile. This email will include details of your purchase and a receipt of your payment.

Processing Time: Orders will be processed as soon as payment is confirmed. We aim to ship your products promptly. Please refer to our Shipping Policy for more details.

Security and Privacy

Altex Mobile is committed to ensuring your payment information is safe. We use industry-standard encryption and secure payment gateways to protect your financial data. Your payment details are never stored on our servers.

Failed Payments

If your payment fails or is declined, please verify your payment details and try again. If the issue persists, you may contact PayPal directly or reach out to our customer support team at hello@altexmobileltd.com for assistance.

Currency

All transactions on Altex Mobile are processed in USD. If you are purchasing from a different country, your credit card provider or PayPal may apply a currency conversion rate or additional fees.

Refunds

In the event of a refund, the amount will be credited back to the original payment method used during the purchase. Please refer to our Returns and Refund Policy for more details.

Contact Us

If you have any questions or concerns regarding our payment policy, please do not hesitate to contact us:

  • Email: hello@altexmobileltd.com
  • Phone: (305) 441-2600
  • Address: 121 George Allen Ave Coral Gables, FL 33133, USA
  • Company Document Number: Suzan Jackett
  • Company Number: 05909240